When do my minutes get renewed
Set up auto-renew to keep it going. Or stay flexible and choose your Data Pack monthly. You can buy 1 Data Pack a month and allowance lasts 1 calendar month. Lock in for 6 months with auto-renew. Auto-renew within 1 month of purchase and get the same price plan for up to 6 months.
For more info, see our Black Friday terms. Start by ordering your free SIM. Order your free SIM. See our Pay Monthly plans. A Data Pack lets you exchange your credit for a set amount of data with Unlimited minutes and texts. Data Packs last 1 calendar month and you can change them monthly to suit you. This will be taken from your existing credit. As you can only buy 1 Data Pack at a time, you'll need to wait for it to expire before you can get a new one. You can go back to using your credit like normal, or buy another Data Pack for the next month.
We'd like to email you from time to time about products and services that may be of interest to you. Tick the checkbox if you want to receive these. Make your money go further with a Data Pack. Choose as much monthly data as you want, and get Unlimited minutes and texts included. Choose auto-renew and get the same Data Pack automatically every month. Google Play Pass.
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See vzw. Understand and change your plan FAQs. How much data, voice or messages have I used this month? How do I change my plan? How soon will my new plan kick in? Getting your plan details Expand All. What plan do I have and how much data, voice and messaging do I get with it? How do I check my minutes, messages and data usage for this month? How do I switch to a new plan or make changes to an existing one? If I change my plan, will my upgrade eligibility date be reset?
No, your device upgrade eligibility won't be affected by a plan change. Check out how to do this with Autopay. The easiest way to keep on top of your data, texts and calls is to download the 2degrees App available on the App Store or Google Play. Or, call from your mobile and follow the instructions to receive the relevant account information. We'll also try to let you know when your Add-on contents are running low, for example, if you have less than 20MB of data left for your data pack.
If it fails to renew it will go on hold for three months and will auto-renew when you top up the necessary credit amount. If you purchase a different Prepay plan, the subscription will move to the new plan, which will automatically renew when the new plan ends.
These can be stopped in the same way as the current plans. Like plans, you can only be subscribed to one Data Add-on at any time, so if you purchase a Data Add-on before your current Data Add-on renews, your subscription will now be set to auto-renew when the new Add-on ends.
Some of our Add-ons may also auto-renew when you are almost out of the entitlements available under the pack. You can stop your Add-on from auto-renewing any time before it's auto-renewal date by texting STOP and your Pack code to To keep your Carryover data and minutes, you need to have an active Prepay plan. If your Prepay Monthly or day plan tries to renew but you don't have enough credit, it will go on hold for three months and will only auto-renew when you top up the necessary credit amount.
If you have one of our retired Carryover Combo or Carryover Packs, and your pack fails to auto renew because you don't have enough credit, it will go on hold for 14 days.
Find out more about managing your data here.
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